Amit Suman has stepped into a new milestone role as Head – Aftersales Operations at BYD India Private Limited, marking a strong progression in his automotive leadership journey. His appointment comes at a time when the EV sector is witnessing rapid expansion, and BYD continues to strengthen its foothold in the Indian market. This transition highlights Amit’s ability to lead large-scale aftersales functions and deliver premium ownership experiences.
With vast and versatile expertise across Field Operations, Launch Readiness, Network Development, and Tech/Warranty & Spare Parts Management, Amit now takes charge of BYD’s aftersales ecosystem. He will be responsible for driving service excellence, operational scalability, and customer-centric initiatives—ensuring heightened productivity, profitability, and sustained satisfaction for one of the country’s fastest-growing EV brands.
His move also signals a deeper industry focus on strengthening aftersales strategy, innovation, and dealer profitability within India’s expanding electric mobility landscape. Amit’s strategic insight and operational understanding will play a key role in elevating service readiness and shaping BYD’s long-term growth roadmap.
Before joining BYD India, Amit built a strong aftersales foundation through impactful roles at MG, Tata Motors, and Renault. From establishing the dealer network for MG SELECT to enhancing customer experience metrics across regions, he has consistently delivered results. His proven success across leading automotive brands reflects a sustained trajectory of leadership in India’s evolving mobility ecosystem.