Rahul Jain Steps into Vice President Role at AU Small Finance Bank

Rahul Jain has recently taken on the position of Vice President – Bancassurance at AU Small Finance Bank, marking a significant advancement in his 19-year career in the banking and insurance sectors. In this new role, Jain is set to leverage his extensive expertise in business excellence, customer retention, and underwriting management to drive strategic initiatives within the bank’s bancassurance division.

Prior to his current role, Jain served as Head of Business Excellence for Emerging Verticals and Renewals at AU Small Finance Bank for nearly four years. His tenure there was characterized by a strong focus on improving customer engagement and operational efficiency. His ability to enhance customer experiences has been a hallmark of his career, previously demonstrated during his time as Senior Manager for Strategy & Planning at Star Union Dai-ichi Life Insurance, where he played a pivotal role in increasing persistency rates.

Jain’s professional journey also includes notable positions at DHFL Pramerica Life Insurance, where he significantly improved operational metrics and enhanced customer service standards as Zonal Head of Branch Operations. His ability to analyze customer journeys and utilize big data analytics has been instrumental in his past roles, helping organizations meet their strategic objectives effectively.

With a proven track record in leadership and operational management, Rahul Jain is poised to make a meaningful impact at AU Small Finance Bank, further solidifying his reputation as a key player in the banking and insurance landscape.